Iron Rebel Privacy Policy

Iron Rebel, Inc. (we, us, or our) respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit or use the Iron Rebel website and any site, store, application, or service that links to this Policy (collectively, the Services); purchase or inquire about our equipment, apparel, or other products; subscribe to our communications; or otherwise interact with us.

This Policy does not apply to third-party sites, payment platforms, social-media platforms, or other services that Iron Rebel does not control. Their privacy practices are governed by their own policies.

1. Personal Information We Collect

Depending on how you use the Services, we may collect the following categories of personal information.

A. Information you provide

Identifiers and contact information, such as your name, email address, telephone number, shipping address, billing address, account username, and account credentials.
Order and transaction information, such as items purchased or considered, order number, order date, purchase amount, shipping method, payment status, returns, exchanges, warranty claims, and customer-service history. Payment-card information is processed by our payment processor and is not intentionally stored by Iron Rebel except as provided by that processor or as necessary for transaction records.
Communications and preference information, such as messages, reviews, survey responses, product questions, customer-support inquiries, email or text-message preferences, and information you submit through contact forms or social-media pages.
Promotional and contest information, such as information you submit in connection with a sweepstakes, giveaway, ambassador, sponsorship, affiliate, loyalty, or promotional program.
Information you choose to submit, including photos, videos, reviews, testimonials, and other user-generated content.

B. Information collected automatically

When you use the Services, we and service providers acting on our behalf may automatically collect:

Internet and device information, such as IP address, browser type, operating system, device identifiers, language preference, referring and exit pages, pages viewed, links clicked, dates and times of access, and approximate location derived from IP address.
Cookie and similar-technology information, including information collected through cookies, pixels, tags, log files, local storage, and similar technologies.
Usage information, such as interactions with product pages, shopping-cart activity, searches, and website features.

C. Information from other sources

We may receive information from e-commerce platforms, payment processors, shipping and fulfillment providers, customer-service providers, email and marketing providers, analytics and advertising providers, social-media platforms, affiliates, business partners, publicly available sources, and other persons or entities that provide information in connection with the Services.

2. How We Use Personal Information

Iron Rebel may use personal information to:

process, fulfill, ship, track, exchange, return, and otherwise administer orders and payments;
create and manage customer accounts and provide customer service;
communicate about orders, shipping, product availability, product safety, warranties, recalls, account matters, and requested information;
send promotional communications, offers, product news, surveys, and other marketing where permitted by law and subject to your choices;
administer reviews, promotions, giveaways, affiliate or ambassador programs, and loyalty or rewards programs, if offered;
personalize and improve the Services, products, website functionality, customer experience, and marketing;
analyze website and product use, diagnose technical issues, protect the security and integrity of the Services, and prevent fraud or misuse;
comply with law, respond to legal process, enforce our terms and policies, resolve disputes, and protect the rights, safety, property, and security of Iron Rebel, our customers, and others.

We will not use personal information for a materially different purpose without providing any notice or obtaining any consent required by applicable law.

3. How We Disclose Personal Information

Iron Rebel may disclose personal information to:

service providers and vendors that support e-commerce operations, payment processing, order management, shipping and fulfillment, hosting, security, analytics, customer service, communications, advertising, and professional services;
shipping carriers and fulfillment providers as needed to process and deliver an order;
marketing, analytics, and advertising partners when we use their services, subject to your privacy choices and applicable law;
affiliates, ambassadors, or business partners when necessary for a program, promotion, co-branded offering, or transaction you elect to participate in;
governmental authorities, law enforcement, courts, insurers, professional advisers, or other third parties where we believe disclosure is necessary or appropriate to comply with law or legal process; protect rights, safety, property, or security; investigate suspected wrongdoing; or establish, exercise, or defend legal claims; and
transaction counterparties in connection with an actual or contemplated merger, reorganization, financing, sale, transfer, or dissolution involving all or part of Iron Rebel or its assets.

Iron Rebel does not sell personal information for monetary consideration. If Iron Rebel uses third-party advertising or analytics technologies in a manner that constitutes a statutory sale, sharing, or targeted advertising, Iron Rebel will provide the required notice and opt-out mechanism.

4. Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Policy, including to process orders, provide customer service, maintain business and transaction records, comply with legal, tax, accounting, warranty, and insurance obligations, resolve disputes, enforce agreements, and prevent fraud or misuse. Retention periods vary according to the nature of the information, our operational needs, and legal requirements.

When personal information is no longer reasonably necessary for these purposes, we will delete, deidentify, aggregate, or otherwise dispose of it in accordance with applicable law and our records practices.

5. Cookies, Analytics, and Advertising Technologies

Iron Rebel and service providers may use cookies, pixels, tags, log files, local storage, and similar technologies to operate the Services, remember preferences, maintain shopping-cart functionality, understand use of the Services, measure campaigns, provide advertising, secure the Services, and improve functionality.

You may be able to control cookies through your browser or device settings. Disabling cookies may prevent certain features from working properly. Where required by applicable law, Iron Rebel will provide additional choices or obtain consent before using non-essential cookies or similar technologies.

If Iron Rebel engages in targeted advertising, makes personal information available for cross-context behavioral advertising, or processes personal information in a manner that triggers a statutory opt-out right, Iron Rebel will provide a clearly labeled Your Privacy Choices link or equivalent mechanism on the relevant Service. Iron Rebel will honor browser-based universal opt-out signals where required by applicable law.

6. Your Choices

Marketing communications

You may opt out of promotional emails by using the unsubscribe link in an email or by adjusting account preferences, if available. You may opt out of promotional text messages by following the instructions in the message, if Iron Rebel offers text-message communications. Opting out of promotional communications does not prevent us from sending non-promotional messages about orders, payments, deliveries, product safety, warranties, accounts, or other transactions.

Account information

You may review or correct certain account information through the account tools made available through the Services or by submitting a privacy request as described below.

7. U.S. State Privacy Rights

Depending on your state of residence and subject to applicable exceptions and verification requirements, you may have the right to request:

confirmation of whether Iron Rebel processes your personal information and access to it;
correction of inaccurate personal information;
deletion of personal information;
a portable copy of certain personal information;
information about the categories of personal information collected, sources, purposes, and categories of recipients;
opt-out of the sale or sharing of personal information, targeted advertising, or certain profiling; and
limitation of certain uses or disclosures of sensitive personal information.

These rights are not absolute. Iron Rebel may retain or decline to delete information where permitted by law, including where necessary to complete a transaction, provide a requested product or service, maintain security, comply with legal obligations, preserve business records, resolve a dispute, enforce an agreement, or protect rights and safety.

How to submit a privacy request

To exercise an applicable privacy right, submit a request through email at info@ironrebel.com with the subject line “Privacy Request.” An authorized agent may submit a request where permitted by law. We may request information reasonably necessary to verify the requestor’s identity and authority. Do not send sensitive information unless we ask for it as part of verification.

We will respond within the timeframe required by applicable law. Where allowed, we may extend the response period after notifying you of the extension and the reason for it.

Appeals

If Iron Rebel denies a privacy request, you may appeal by replying to the denial notice or submitting an appeal through email at info@ironrebel.com with the subject line “Privacy Request Appeal.” We will review the appeal and respond within the timeframe required by applicable law. If you are dissatisfied with an appeal decision, you may have the right to contact your state attorney general or other regulator.

Non-discrimination

Iron Rebel will not unlawfully discriminate against you for exercising an applicable privacy right. However, we may be unable to provide a product or service that necessarily depends on information you ask us to delete or limit.

California disclosures

For the preceding 12 months, Iron Rebel may have collected the categories of personal information described in Section 1 from the sources described there; used the information for the purposes described in Section 2; and disclosed the information to the categories of recipients described in Section 3. Iron Rebel does not sell personal information for monetary consideration. Iron Rebel will prominently disclose any statutory sale or sharing, and provide required opt-out choices, if its practices require that disclosure.

California residents may use the request methods above to exercise applicable access, deletion, correction, portability, opt-out, and limitation rights. California residents may designate an authorized agent in accordance with applicable law. Iron Rebel will not discriminate against a California resident for exercising an applicable right.

8. Children’s Privacy

The Services are not directed to children under 13, and Iron Rebel does not knowingly collect personal information online from a child under 13 without verifiable parental consent, except as permitted by law. If you believe a child under 13 has provided personal information to Iron Rebel without parental consent, contact us using the information below.

9. Security

Iron Rebel uses reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, loss, alteration, or disclosure. No method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

10. International Users

Iron Rebel is based in the United States. If you access the Services from outside the United States, your personal information may be collected, processed, stored, and transferred in the United States and other countries where Iron Rebel or its service providers operate. Those countries may have data-protection laws that differ from those in your country of residence.

11. Third-Party Sites and Services

The Services may link to or integrate with third-party websites, e-commerce platforms, payment processors, social-media services, shipping providers, advertising networks, or other services. Iron Rebel is not responsible for the privacy, security, or content of those third parties. Review their privacy policies before providing them with personal information.

12. Changes to This Policy

Iron Rebel may update this Policy from time to time. We will post the revised Policy on the Services and revise the Effective Date and Last Updated date. If a change materially affects how we collect, use, disclose, or otherwise process personal information, we will provide additional notice when required by law.

13. Contact Us

For questions about this Policy or Iron Rebel’s privacy practices, or to submit a privacy request, contact:

Iron Rebel
Privacy Contact: info@ironrebel.com
Mailing Address: Iron Rebel, 19 Hammond Suite 507, Irvine, CA 92618